RETURN/REFUND

All dresses are custom-ordered, so we are unable to accept returns or exchanges. However, we work hard to fix any issues you may have with your order. Contact the seller if you have any problems with your order.

Return Shipping:

Buyers are responsible for RETURN SHIPPING. All returns need to be shipped back using only DHL Express and have a DHL tracking number.

Refunds are issued once returns are received and verified.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. Please note that buyers are responsible for all customs fees and import taxes. Shipping delays do sometimes happen and are beyond our circumstances and control.

We thank you in advance for giving us a chance to be part of the wardrobe or closet

 

Non Returnable

This item is non-returnable due to hygiene. However, in the unlikely event of a damaged, defective, or different item being delivered to you, we will provide you with our return address. Once we receive the item in new, unused, unwashed condition, we will provide you with a replacement or a full refund. So please be sure to double-check an order before you place it. 

Return Shipping:

Buyers are responsible for RETURN SHIPPING. All returns have to be sent by DHL, and We need to have a tracking number.

Refunds are issued once returns are received and verified.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. Shipping delays do sometimes happen and are beyond our circumstances and control.

We thank you in advance for giving us a chance to be part of the wardrobe or closet